There is nothing more frustrating – and scary – than finding yourself stranded on the road because your car has broken down. You wonder how you are going to get yourself to safety, and get your car to a mechanic. The obvious solution in this situation is to call a tow truck company; however, finding a towing service that you can trust can be a bit challenging. Unfortunately, there are a lot of people who try to take advantage of others when an emergency arises. Choose a non-reputable towing company and you could end up paying a lot more than you should for their service, your car could be damaged, or both.
To help you find a quality tow truck sales company that you can rely on, here are some of the top signs that indicate a new tow trucks for sale company is reliable and trustworthy.
Issues with a car can happen any time of the day or night. A reliable towing company will offer services 24 hours a day, 7 days a week, and will be able to come to your aid, no matter what time it is, or what day of the week it is.
Fast Response Time
Having your tow truck break down is inconvenient, and it’s even more inconvenient when you have to wait a long time for a towing service to assist you so you can get back on the road. A reliable tow truck for sale will offer a fast response time; generally less than an hour. If the company expects you to wait longer than an hour, that’s a red flag and you should call someone else.
Large Service Area
A towing company that only services a small area won’t be very useful if your car breaks down outside that area. A reputable company will service a large area; typically 100 miles or more outside of their home base.
Offers Roadside Assistance
Towing is, of course, the primary service that a tow truck company will offer; however, it is not the only service that can be offered. A reliable company will also offer roadside assistance services, such as assistance with changing tires, jumping a dead battery and fuel delivery.
A reliable towing service should have a Wreck Master certification. This certification proves that those who work for the company have received the proper training to safely and effectively tow your vehicle and offer roadside assistance services.
If you’re looking to open up a towing company of your own you will need to acquire this certification and also look into tow trucks for sale, or potentially used tow trucks for sale if you are looking to work with a smaller initial budget.
Friendly and Courteous
Another sign of a quality tow truck company is a staff that is friendly and courteous. The last thing you want to deal with when you are in an emergency is someone who is rude and doesn’t seem to care. Friendliness and courtesy go a long way, especially when you are facing an emergency with your car. The staff should reassure you and make your situation and well-being a top priority.
Don’t wait until you are in an actual emergency to find a tow truck company; look for one now! When you find a company that meets the above criteria, keep their contact information on hand so you can easily access it, should the need arise.